Archives: MedTech
Understanding the Jobs Patients Need Doing
A patient may ask for a smaller device, a clearer display or an easier app. Those requests matter, but they leave a deeper question unanswered: what is the person trying to accomplish, and why does the current approach make it difficult? Someone using a monitoring device may want to understand whether their condition is changing,
The healthcare professional: a hidden constraint in patient flow
A healthcare professional can recognize the value of a medical device and still struggle to incorporate it into care. The referral may be incomplete. Diagnostic evidence may arrive late. Preparation may require extra staff. Follow-up may introduce work that nobody has agreed to own. Managing the patients before and after may require additional staff which
Patient flow: a missing system in Patient Centered Design
A medical device can offer meaningful clinical benefit and still reach too few people who could benefit from it. Patients may struggle to recognize their need, find appropriate advice, secure an appointment or understand what happens next. Others receive the therapy but find it difficult to incorporate into daily life. For a medical device organization,
