Archives: Culture
Systems thinking: the primacy of the whole
Recently, I wrote about Asset Constraint Management and the capabilities required to achieve remarkable results. None of that will amount to much if you don’t encourage a systems thinking mindset with behaviours to match. Systems thinking is at the heart of what we do, encapsulated in our mantra: ‘know the whole, focus on the constraint’.
Sharing stories
The first two parts of our series on storytelling focused on the overarching narrative: the big stories we tell ourselves. In this final article, we look at smaller stories—the kind we tell every day—which can add up to a shift
Telling big stories
In Part One of this series on storytelling, we looked at the importance of stories as a way to inspire change in the people we seek to lead. This article looks at the big, overarching narratives that can drive our people to see themselves and their work in a new light. We tell our biggest
mediumWhat’s your story?
Stories are how we make sense of the world. They also stir our emotions in powerful ways, often persuading our audience more effectively than any reasoned argument. If we’re trying to inspire change, we should use them. This three-part series explores how. I sometimes imagine the first humans with conscious thought, looking across the African
Working between the silos
What are you accountable for? And what kind of authority do you have to properly acquit that accountability? Whom do you report to? How do you get inducted into the role? Who decides which tasks are to be done, of what type and by when? Everyone craves clarity in their role. We want to know
The Discipline of Learning
I had occasion recently to reflect on the fact that it is now more than twenty years since I first read Peter Senge’s seminal book The Fifth Discipline: The Art and Practice of The Learning Organisation. All those years ago, I was at the National Productivity Institute in Pretoria looking for a breakthrough in work
