Measurably reliable and agile

Few performance standards deliver the competitive advantage you gain by keeping your promise to deliver on time, doing so faster than your competitors, and suffering no defects while you’re about it.


Six questions for financial performance

Who wouldn’t want more for less? More profit from less investment? More government services for fewer taxes? More charity work for less administrative overhead? But what measures will help us hit or exceed our productivity ambitions?


Productively safe where the worker meets the work

Zero harm is a universal aspiration. But you can be perfectly safe and go perfectly broke. How can we ensure the best chance of achieving zero harm while providing a sustainable and competitive return to our shareholders?


mediumIntegrating Work

Integrated work management and systems thinking are two sides of the same coin. Since constraints govern the rate at which systems deliver value, the imperative, if maximising value is your goal, is to know the whole – that is, the system – but focus on the constraint.


Work is Work

As supply chains rupture and decarbonisation becomes imperative, companies in vital industries are feeling squeezed and falling behind. To succeed, they must move quickly from a traditional to an integrated approach to managing work, then beyond to ‘quantum work management’.


Springboard: The Age of AI

‘Artificial Intelligence (AI) is transforming human society in fundamental and profound ways. Not since the Age of Reason have we changed how we approach security, economics, order and even knowledge itself.’ So states the inside front cover of The Age of AI And Our Human Future.


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