Measurably reliable and agile

Few performance standards deliver the competitive advantage you gain by keeping your promise to deliver on time, doing so faster than your competitors, and suffering no defects while you’re about it.


Managing accounting’s relevance

Eli Goldratt famously said, ‘Tell me how you measure me, and I will tell you how I will behave. If you measure me in an illogical way… do not complain about illogical behaviour.’ If you measure and reward activity, then activity’s what you’ll get.


Six questions for financial performance

Who wouldn’t want more for less? More profit from less investment? More government services for fewer taxes? More charity work for less administrative overhead? But what measures will help us hit or exceed our productivity ambitions?


mediumCultivating culture

Legendary management guru Peter Drucker never actually said, ‘Culture eats strategy for breakfast’. But the epigram stuck. In fact, the two are entangled; an effective strategy requires an enabling culture.


Get Back

This is Part 2 in the series on Change Management | Read Part 1 The Beatles still top the charts with 20 No.1 singles and 19 No.1 albums, more than fifty years after they broke up. So, what can this extraordinary group tell us about culture, change and success?


Work Fully Kitted

If you have the courage not to start a task until you are confident you have all you need to finish it, you and your organisation will be more productive. To validate that assertion, we have to unpack the concept.


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